Responsible Gaming

Gaming Should Be Entertainment

At excelhs.com, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with a responsible mindset and to only spend what you can afford to lose.

We encourage all our visitors to gamble responsibly and within their means.

Age Verification

Online casino gaming in the United Kingdom is only available to individuals aged 18 years and older. It is illegal for anyone under the age of 18 to participate in gambling activities.

If you are under 18, please do not use any online casino services. If you believe a minor has accessed gambling services, please report this immediately to the relevant operator.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for essential expenses (bills, rent, food)
• Hiding gambling activity or lying about the amount of time or money spent
• Neglecting family, work, or personal relationships due to gambling
• Experiencing mood swings or irritability when unable to gamble
• Increasing the amount wagered to achieve the same level of excitement
• Unsuccessful attempts to cut down or stop gambling
• Using gambling as an escape from problems, stress, or negative emotions
• Borrowing money to fund gambling activities
• Feeling anxiety or panic when unable to access gambling

If you recognise any of these signs in yourself or someone you know, it's important to seek support as soon as possible.

Self-Help Tools

Most reputable online casinos offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose before stopping play
• Reality Checks: Receive regular notifications during your gaming session reminding you of the time and money spent
• Session Time Limits: Set a maximum duration for each gaming session
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (days, weeks, months, or years)

Use these tools to maintain control and ensure your gaming remains enjoyable and within your budget.

Support Organizations

If you need help with problem gambling, a range of confidential support services are available:

United Kingdom

• GamCare – Free confidential support and advice
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free and confidential)
• GamStop – Self-exclusion scheme across UK-regulated operators
  www.gamstop.co.uk
• National Problem Gambling Clinic – NHS-funded specialist treatment
  Telephone: 0203 694 5252

Other Countries

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 137 27 00 (free helpline)

All support services are confidential and staffed by trained professionals who understand problem gambling.

If You Need Help

Don't suffer in silence. If you or someone you care about is struggling with problem gambling, help is available and confidential.

Contact one of the support organisations listed above today. They offer free, impartial advice and can help you regain control.

Remember: seeking help is a sign of strength, not weakness.